Frequently Asked Questions
Registration FAQs and Reminders
- Registration is now open. Please visit our Conference homepage to register.
- A limited number of tickets are available for special early pricing. Once sold out of special pricing, tickets will be at full rate.
- Deadline for registration cancellations and substitutions is Monday, July 31, 2025.
Registration FAQs:
How can I register for conference?
Registration is now open. Please visit here to register for the conference.
How can I request for a discounted ticket price?
A limited number of Affiliate and General tickets are available for special early pricing. Once sold out of special pricing, tickets will be at full rate.
What is the refund policy?
Cancellations will be accepted in writing to lsmith@lulac.org until Thursday, July 31, 2025. Refunds will be issued after the convention.
Venue FAQs:
Do you have an event app?
Yes! Click here to download the LULAC Events App.
Are there any COVID-19 Protocols?
We strongly encourage you to please take an over-the-counter COVID test before you travel. On the day of travel, if you are not feeling well, please refrain from traveling.
If you are feeling the following symptoms, we encourage you not to travel: fever, dry cough, tiredness, aches and pains, sore throat, headache, loss of taste or smell, difficulty breathing or shortness of breath.
To check a full list of COVID-19 symptoms, please visit the CDC website here.
How can I book a room at the headquarter hotel?
Once you register and pay for the Conference, you will receive an email confirmation with the link to book in our discounted block.
Click here to check out our Hotels page.
What meals are covered in the registration fees?
Wednesday reception, Thursday Lunch, Friday lunch, and Friday dinner.
Will you have scooters or wheelchairs available for those who need assistance with walking?
Yes! LULAC will have wheelchairs available for those who need them.
How do you accommodate dietary restrictions during meals?
Because of the large number of attendees at the meal events, individual custom meal requests will not be accepted. Vegetarian meals will be available on a first-come, first-served basis. Attendees must request for a vegetarian meal with the banquet staff at the beginning of the event. No vegan meals will be available.
Is the event open to media? Where can I register for media credentials?
General Conference sessions are open to credentialed media. Press registration will be open closer to the event.
Registration Disclaimers:
PAYMENT INFORMATION: LULAC accepts Visa, Discover, MasterCard, American Express. To pay by ACH or personal/corporate/organizational check, you must contact us at lsmith@lulac.org to receive an invoice and the official ACH/check payment instructions. Note, all payments must be received by July 31, 2025.
TERMS AND CONDITIONS: You may register and submit payment afterwards only if you are paying via check. YOU ARE NOT REGISTERED UNTIL PAYMENT IS RECEIVED AND PROCESSED. All registration badges & security bracelets for admission to events and ribbon credentials will be distributed on-site.
CANCELLATION AND REFUND POLICY: Cancellations will be accepted in writing to lsmith@lulac.org until Monday, July 28, 2025.
SUBSTITUTIONS: Transferring a registration to another is permitted prior to Monday, July 28, 2025. The substituting party is responsible for all final financial obligations (any balance due) associated with that registration as well as updating all contact information. Substitutions can be made online by accessing the original registrant’s account with their email and confirmation number.
Event Policies and Disclaimers:
EVENTS GENERAL POLICY: All events require a Conference registration badge with a QR code for admission. Priority entrance is available for attendees with a disability who self-identify at the queue area as needing additional time or assistance to be seated before the general entrance doors open. Seats will not be allowed to be saved at the meal events in order to accommodate all attendees before the start of the program. For receptions and parties, attendees 21 years of age and older are required to show a government-issued photo identification in order to receive or purchase alcoholic beverages.
FOOD SERVICE POLICY: Food service for the general session meal events and breakfast sessions is only available the first hour of the program. There will only be a fixed number of vegetarian meals available during the breakfasts, lunches, and Gala. Vegetarian meals will be available on a first-come, first-served basis. Attendees must request for a vegetarian meal with the banquet staff at the beginning of the event. No vegan meals will be available. Because of the large number of attendees at the meal events, individual custom meal requests will not be accepted.
PHOTOGRAPHY AND VIDEOGRAPHY: As an LULAC National Convention Attendee, the registrant hereby grants to LULAC the right and permission to use, publish, and republish photographs, video, audio, or images in which the registrant may be included, in whole, part, or composite in any printed or electronic matter or media for any legal purpose, and to use the registrant’s name in conjunction if LULAC so chooses. This authorization and release shall also be binding upon the registrant’s heirs, next of kin, and personal representatives. The registrant has read this release and fully understands its contents. The registrant hereby releases and discharges LULAC from all claims and liabilities arising out of or about the use of photographs, images, or information.
DEMOGRAPHIC AND PRIVACY POLICY: LULAC collects demographic information to help us understand who our Conference attendees and audience are. LULAC may use demographic information from registrants for marketing related to LULAC programs, activities, and events. LULAC may also share the registrant’s contact information (email only) with approved LULAC partners. Payment information is not shared and is kept strictly confidential. Demographic information is shared in aggregate only. If a registrant does not wish to have their contact information shared with LULAC-approved partners, the registrant must send an email request to lsmith@lulac.org stating that the registrant prefers not to have their information shared with LULAC’s partners.
ASSUMPTION OF RISK: The LULAC Conference will take place at the Hyatt Long Beach Hotel and the Long Beach Convention Center, which are public spaces that will also have guests from other events. While LULAC will exercise reasonable efforts to minimize the spread of COVID-19, LULAC cannot eliminate the risk of contracting any contagious disease in connection with participation in this Event. By attending the Event, YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS RELATED TO EXPOSURE TO COVID-19 OR OTHER CONTAGIOUS DISEASES.
WAIVER OF LIABILITY AND RELEASE: In consideration of the opportunity to participate in the Event, you hereby FOREVER RELEASE, WAIVE, AND HOLD HARMLESS LULAC from any and all liability, injury, damage, loss, or expense that may arise, directly or indirectly, now or in the future, regardless of whether caused by fault on the part of LULAC, in connection with any exposure, infection, or spread of COVID-19 or any other contagious disease related to your participation in the Event. YOU PROMISE NOT TO SUE LULAC for any of the claims that you have released, waived, and discharged.
You understand this release and waiver is intended to be as broad and inclusive as is permitted by law and that if any portion of this release and waiver is held invalid, the remainder will continue in full legal force and effect. You also agree that this release and waiver extends to, and will be binding upon, me and my estate, heirs, executors, administrators, and personal representatives.